About DataXight

DataXight, headquartered in Mountain View, CA, is on a bold mission to transform healthcare through groundbreaking data-driven solutions. We're passionate about empowering our team to work on projects that not only push boundaries but also make a tangible difference in the lives of millions. Are you ready to be part of something greater?

The Role

Researchers use our platform to advance human health, and every genome, study, or analysis they run shows up somewhere in our enterprise data. As a Data Analyst, you'll help connect that activity to our revenue, costs, and customer usage patterns, using SQL and BI tools to build reporting that leadership can rely on. The role sits within a distributed Enterprise Data & Analytics team that uses AI tools in its day-to-day work, with colleagues in the United States, the Czech Republic, and Vietnam.

You're curious about where numbers come from and careful about whether they're right. When something doesn't add up, you dig in until you know why. You're comfortable with requirements that shift as you learn more, you ask questions when something is unclear, and you like finding ways to make our reporting more reliable and sustainable.

Key Responsibilities

  • Maintain and build datasets and reports that support customer usage analysis, forecasting, and budgeting, drawing on NetSuite, Salesforce, and our Redshift data warehouse

  • Reconcile data between source systems and BI dashboards, and trace discrepancies to their root cause

  • Monitor business and operational metrics and summarize them for leadership

  • Respond to ad-hoc analysis requests from Finance, Engineering, and other teams

  • Write and update documentation for data and analytics processes

  • Work with stakeholder teams to help define and validate shared metrics in our semantic layer (a central set of agreed-upon definitions)

Project You May Support

  • Enterprise reporting on AI usage and adoption across teams

  • Usage and margin analysis to support customer renewals and pricing decisions

  • Reviews of cloud and AI spend to identify inefficiencies and potential savings

  • Analysis linking cloud cost to customer profitability

Must-Have Qualifications

  • 3 years of experience as a data analyst or in a similar analytical role

  • Working knowledge of SQL, including writing queries to retrieve and transform data

  • Experience building dashboards and visualizations in Tableau, Superset, or a similar BI tool

  • Experience working with financial or operational data - accounting, revenue, billing, usage, or similar - and an interest in how the numbers fit together

  • Professional fluency in written and spoken English, with the ability to explain findings clearly to non-technical stakeholders

  • Ability to work independently within a distributed team, with enough flexibility to overlap with US hours (early morning 6-8 am Vietnam time) several days a week

Nice-to-Have Qualifications

  • Exposure to NetSuite, Salesforce, or similar ERP/CRM systems

  • Familiarity with a cloud data warehouse such as Redshift, Snowflake, or BigQuery

  • Experience with Python or another scripting language for automating data tasks

  • Hands-on use of AI tools to speed up analysis or coding, with a habit of checking the results

Lifelong Skills

  • Inquisitive Mindset: Demonstrates a deep-rooted curiosity, constantly seeking to understand project details and underlying principles, indicative of a continuous learning approach.

  • Clarity and Insight: Actively seeks clarity and understanding of project requirements to ensure accurate and effective implementation.

  • Depth of Perception: Has talent for looking beyond initial requests, intuitively grasping and addressing the core needs and objectives underlying a project.

  • Implementation Insight: Skilled in outlining and describing the phases of project implementation, breaking down complex tasks into manageable steps.

  • Articulate Communication: Exhibits strong verbal and written communication skills, adept at tailoring messages effectively for different audiences, ensuring that it is not only clear but also contextually relevant and empathetic.

Why Join DataXight

This isn’t just another job; it’s an opportunity to join a team that's earnest about making a global impact in human health. We provide room for growth, a dynamic and collaborative work environment, and the chance to make your mark in an industry ripe for innovation. Join our team and immerse yourself in a dynamic, supportive, and friendly workplace that fosters collaboration and personal growth. 

We Offer:

  • Competitive compensation.

  • Flexible time off, including floating holidays.

  • Private health insurance & full social, health, and unemployment insurance in line with Vietnamese labor law.

  • Professional development support.

  • Company-provided lunches along with a selection of coffee, tea, and snacks.

  • Other employee benefits as stipulated in Vietnamese labor law, reinforcing our commitment to your growth and well-being.

If you’re someone who thrives on solving complex problems and actively wants to transform healthcare, apply DataXight today. Send your resume, cover letter, and relevant work samples or GitHub profile to https://dataxight.com/careers . We look forward to reviewing your application and potentially welcoming you to our globally connected team!